Terms and Conditions

     (our relationship)

Our commitment to you:

1. Carry out your wishes or tell you why we are unable to meet your expectations

2. Communicate clearly

3. Keep your safety, comfort and quality of life in mind in all our work

4. Respond to your concerns in a reasonable manner

5. Always treat you with respect and work to gain your trust

Your commitment to us:

1. Communicate honestly

2. Tell us your expectations

3. Use our services sensitively with the welfare of our primary member in mind